Warranty
   Shipping
   Returns
   Limitation of Liability
   Payment

Warranty

All CSS Tech products are warranted for one year from the invoiced purchase date. Warranty covers parts and labor for one year. Warranty does not cover any items that have been mishandled, misused or damaged.

The product can be returned for a refund only 30 days from the invoiced purchase date.

  • Shipping cost and insurance for warranty service items are buyer's responsibility.

 

Defective items can be returned for refund or replacement with the following restrictions:
  • All products must be returned in original condition including packaging, documentation, manuals, and accessories.
  • Special order items can only be returned for exchange if defective. No returns or refunds will be accepted on special order items.
  • All warranty repair or replacement items will be returned back to buyer by FedEx ground service.
  • Returned items for refund that are found to be non-defective will be subject to 20% restocking fee. Shipping and insurance fee are non-refundable.
  • Warranty on all items that have been mishandled or damaged is voided.
  • Items that are determined to be free from damage will be exchanged or refunded. (See Returns Section)
  • Warranty does not apply on physical damaged item. If item was damaged during shipping, buyer must contact FedEx and CSS Tech within one business day after item was delivered.

 

^ Return to Top

 

Shipping

CSS Tech will ship most of orders within 1 – 2 business days after payment is received and cleared. Most items will be shipped by FedEx ground service. Express shipments are available upon request.  If the shipment is refused or undeliverable, buyer will be responsible for both S&H charges (first and second re-delivery.)

Listed shipping cost on our website is based on FedEx shipping rate to lower 48 states by FEDEX ground service. If ship to Alaska , Hawaii , FPO, APO , & all other addresses can be ship by USPS  for additional charge.

Special orders, including customized products, require 3 – 5 business days. Additional time for quality control and diagnostic testing.

Most merchandise is shipped from within 1 – 2 business days from your order is placed with payment. Items placed on back order are shipped as soon as they become available. CSS Tech recommends all buyers to check the availability when place order.

All pricing, shipping information is subject to change without notice. Final order specifications and amounts, including tax and shipping, will be communicated following receipt of your online order.

^ Return to Top

 

Returns

All returns require a RMA (Return Merchandise Authorization) number. RMA number can only be issued through CSS Tech technical support department. Buyer must contact CSS Tech Computers Corp. . by phone or e-mail to request RMA number.  RMA number is valid for a 15 days. If buyer does not return the item/s within 15 days, RMA number will be voided. Any RMA returned to us with a RMA number past the 15 days, item will be refused and return back to the sender's address appear on the package. It is recommended that all returns be made via a traceable carrier such as FedEx, UPS or USPS Certified Mail. All return for refund will be charged a 15% restocking fee.

CSS Tech is not responsible for items that are mishandled, lost or damaged during shipment. RMA numbers must be legibly listed on the outside of the package.

CSS Tech will not accept any shipments without a valid RMA number.

All opened or used software are non-refundable under any condition.
Shipping and handling charges are non-refundable.

^ Return to Top

 

Limitation of Liability

CSS Tech does not accept liability beyond the remedies set forth herein, including any liability for products not being available for use or for lost or corrupted data or software.CSS Tech will not be liable for lost profits, loss of business or other consequential, special, indirect, or punitive damages, even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided therein. Buyer agrees that for any liability related to the purchase of products or services, CSS Tech is not responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase under this agreement.

^ Return to Top

 

Payment

Florida ship to address must pay 7.00% sales tax.
Resellers do not need to pay sales tax.

Prepay:
CSS Tech accepts money order, cashier's check, personal check and company check (personal / company may take up to 7–10 days to clear from our bank).
Send Payment to:  CSS Tech
                               6618 Coral Way
                               Miami , FL 33155

Credit Card:
CSS Tech accepts MasterCard, Visa, American Express and Discover card. You can contact us at 1-305-246-2325  to make credit card payment. We can also contact your phone if you provides your phone number by e-mail. Shipping address must be same as credit card billing address.
*DO NOT SEND CREDIT CARD NUMBER BY E-MAIL FOR SECURITY REASONS

PayPal:
CSS Tech will ship to CONFIRMED ADDRESS (credit card billing address) ONLY.

All payments must be sent to: sales@csstech.net

^ Return to Top

 

  Home           Products           Support           About Us           Contact Us
Copyright 2005, csstech.net All rights reserved.